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Terms of service
Terms of Service
Effective Date: September 19, 2025
Welcome to Fortune Lotus. By visiting or making a purchase from www.fortunelotus.com, you agree to the following Terms of Service.
Please read these terms carefully before using our Site.
1. Acceptance of Terms
By accessing or using our Site, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with any part of these terms, you may not use the Site.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site.
If you are under 18, you may only use the Site under the supervision of a parent or legal guardian.
3. Products and Availability
We strive to display our products as accurately as possible, but we cannot guarantee that your device’s display of colors will be exact.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or adjust prices without prior notice.
4. Orders and Payment
By placing an order, you agree to provide current, complete, and accurate information.
All orders are subject to acceptance and availability. Fortune Lotus reserves the right to cancel or refuse any order at our discretion.
Payments must be made using the methods available at checkout; all transactions are processed securely.
5. Shipping and Delivery
We ship worldwide where applicable. Shipping rates and estimated delivery times are displayed at checkout.
Delays may occur due to customs, weather, or other unforeseen factors. Fortune Lotus is not liable for such delays.
Risk of loss transfers to you once the package is handed to the carrier.
6. Returns and Refunds
Please see our Return & Exchange Policy for full details on returns, exchanges, and refunds.
We reserve the right to deny returns that do not meet stated conditions.
7. Intellectual Property
All content on this Site—including text, images, logos, designs, graphics, and layout—is the property of Fortune Lotus and protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, or modify our materials without prior written consent.
8. User Conduct
You agree not to:
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Use the Site for unlawful, fraudulent, or abusive purposes.
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Interfere with or disrupt the Site’s functionality, servers, or security systems.
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Upload or transmit viruses, malicious code, or any unauthorized material.
9. Third-Party Services
We may use third-party services such as payment processors, analytics tools, or logistics partners.
Fortune Lotus is not responsible for the content, privacy practices, or operations of these third parties.
10. SMS Terms of Service 📱
By entering your phone number at checkout, subscribing through any form or keyword, or opting in via our website, you consent to receive marketing text messages (SMS) from Fortune Lotus.
These may include promotional offers, order updates, cart reminders, and other brand-related communications.
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Message frequency varies.
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Standard message and data rates may apply.
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Reply STOP to unsubscribe or HELP for assistance.
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Your consent to receive SMS is not a condition of purchase.
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We do not sell, rent, or share your phone number with third parties for their own marketing.
Our SMS platform partners (e.g., Klaviyo) may process limited technical data such as delivery status or link clicks to improve service quality and ensure compliance.
If you opt in, you may receive messages about:
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Order and shipping confirmations
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Loyalty or reward updates
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Special events or new-collection launches
For privacy details, please see our Privacy Policy.
11. Limitation of Liability
Fortune Lotus shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use our Site or products.
To the maximum extent permitted by law, our total liability will not exceed the amount you paid for the product purchased.
12. Indemnification
You agree to indemnify, defend, and hold harmless Fortune Lotus, its affiliates, employees, and partners from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to conflict-of-law principles.
14. Changes to Terms
We may update or modify these Terms of Service from time to time.
Updates will be posted on this page with a revised Effective Date.
Your continued use of the Site constitutes acceptance of the revised terms.
15. Contact Information
If you have any questions about these Terms of Service or our SMS program, please contact us:
